LIVE ยท Phase 1

The marketplace โ€” booking, payments, reviews

Everything you need to find, book, and pay for pet care โ€” in one trusted place.

Smart search & discovery

Service selector, location input, filters for price, rating, availability, and service-specific options like breed size.

Request-to-book & instant-book

Configurable per provider. Real-time availability calendars, cancellation policies, and auto-reminders.

Secure payments via Stripe

Authorization at booking, capture on completion, transparent refund calculations, and Canadian tax support.

In-app messaging

Owner-provider chat scoped to a booking, with PII masking to keep everything safe on-platform.

Verified reviews

Reviews only from completed bookings. Verified-booking badge and provider response to build trust.

Pet profiles

Store species, breed, age, weight, medical notes, and vaccination records so providers have the full picture.

Provider verification

Identity and licence checks, insurance validation, and trust badges shown on every provider page.

Smart notifications

Email, SMS (Twilio), and push reminders for bookings, payments, and reviews โ€” all in one preference centre.

PET SCION Guarantee

Every booking is covered by our refund guarantee. If something goes wrong, we make it right.

COMING ยท Phase 2

Community, pet store, and provider tools

Turning PET SCION from a booking utility into a weekly-use platform.

๐Ÿ›’

Pet store & commerce

A 3-level catalog (Department โ†’ Category โ†’ Sub-category) with food, toys, clothing, and health products. Subscribe-and-save, variants, and bulk merchant CSV import.

  • Food, toys, clothing, health & wellness
  • Subscribe-and-save pricing
  • Merchant admin + CSV import
  • Inventory with reservation-on-checkout
๐Ÿ‘ฅ

Social feed & groups

A community built around pets โ€” posts, likes, follows, hashtags, groups for breed or city, and curated editorial like breed guides and health articles.

  • Photo, video, and text posts
  • Groups ("Puppy Parents", "Cat Health")
  • Curated editorial with SEO
  • Moderation & policy automation
๐Ÿ› ๏ธ

Provider web dashboard

A business cockpit for providers โ€” availability calendar, pricing packages, promotions, gift cards, messaging inbox with templates, and analytics on impressions, bookings, and reviews.

  • Drag-and-drop availability
  • Multi-location + staff permissions
  • Promotions, gift cards, tax docs
  • Analytics on revenue and sentiment
๐ŸŽ–๏ธ

Loyalty, trust & safety v2

Points for bookings, orders, and referrals. Reviews v2 with structured questions. Background checks for high-touch services. MFA, session management, dispute workflows.

  • Points program + streaks
  • Reviews v2 with photos
  • Background checks (Checkr)
  • MFA (TOTP) + suspicious-login alerts
COMING ยท Phase 3

AI, telehealth & differentiation

The features that make PET SCION hard to replicate โ€” and make pet care genuinely better.

๐Ÿง 

Breed identification

Upload a photo and get an instant breed match with confidence scores, powered by Google Cloud Vision.

๐Ÿฉบ

AI symptom triage

Describe symptoms and get a risk level + clear next step. Triage only โ€” always escalates to a licensed vet for diagnosis.

๐Ÿ’ฌ

AI chatbot (Gemini)

24/7 assistant for bookings, pet care questions, and account help. Safeguarded with prompt-injection testing.

๐Ÿ“น

Telehealth consults

Video calls with board-licensed vets, jurisdiction-aware routing (VCPR-compliant), and integrated medical records.

๐Ÿ’Š

E-prescriptions

Hand-off to partner pharmacies where legally permitted. Audit-logged and HIPAA-style safeguards on PHI.

๐Ÿ“ก

IoT wearables

Link GPS collars and activity trackers. See walks, sleep, out-of-bounds alerts, and share with your vet on consent.

๐Ÿ“

AI visit summaries

After a grooming or vet appointment, an AI-generated summary with medication reminders lands in your inbox.

๐ŸŽฏ

Smart provider matching

Owner preferences + pet profile + historical outcomes = personalized provider suggestions.

๐Ÿ†

Streaks & badges

Gamified health & exercise โ€” streaks for walks, feeding adherence, and seasonal partner challenges.

See a feature we should build?

We're building PET SCION in the open. Tell us what you want next โ€” we're listening.